Move-Out Day: What To Expect
Move-out day is scheduled for the last day of your lease by 2pm.
For many of you this is August 27th by 2pm.
The Sage Living Office will be open on August 27th between 10am - 2pm for key returns.
On this date, and by this time, the Tenant must return their keys to the Sage Living office.
IMPORTANT TOPICS
Move-Out Instructions
Key Return Instructions
Key Deposit Refund Information
Suite Cleaning
Suite Inspections
Damages
MOVE-OUT INSTRUCTIONS
As a reminder - your move out date is scheduled for:
AUGUST 27, 2024 by 2pm
Tenants must vacate their suite and have all personal items removed from the suite by this time.
Should the Tenant not vacate the suite, or have items remaining within the suite after this time, the items may be removed and stored outside of the unit at the Tenant's expense.
KEY RETURN INSTRUCTIONS
Keys must be returned to the Sage Living office by the Move-Out Date:
Office Open: August 27, 2024 - 10am
Office Close: August 27, 2024 - 2pm
Tenants are encouraged to return their key sets within office hours. The Tenant may choose to return their key set within regular office hours prior to August 27th.
Alternatively, if keys are returned before August 27th and outside of office hours, Tenants may return their keys to the Sage Kingston drop box located on the main floor outside of the Sage Kingston interior office door.
Should the keys not be returned by August 27th, the keys will be assumed as lost and the Sage Living office will have to supply a new set of keys for the new Tenants. In supplying a new set of keys without being able to use the returned set of keys, the Sage Living office will then not be able to issue the Tenant a refund for their key deposit.
How To Return Your Keys:
These instructions are provided in an attempt to quickly assist many Tenants and assume for long lines. Following these instructions will allow Tenants to quickly drop-off their key sets without having to wait longer than a few moments for the Sage staff member to review the key set.
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Step 1. Please collect all the keys provided to you by the Sage Living office. This may include steel keys and/or electronic FOBs.
Step 2. Please bundle the keys together and remove all other personal keys, tags or keychains from the key set.
Again, please only return the keys provided. Additional keys will be removed and safely disposed of by the Sage Living office. Please be sure not to include any personal keys within those that are provided to our office. We cannot guarantee the return of any non-Sage keys which were provided to office staff in error, it is likely these items may be destroyed or disposed of by the time they are noticed as missing by the Tenant.
Step 3. Please place the keys in a plastic ziploc bag or similar. This way our office will be able to quickly and clearly see the keys within the bag without having to open the bag and count each key individually.
Step 4. Please label the keys to identify the key set being returned. It is best to include:
- your name
- the building number
- the suite number
- the room number
Please include this information on a label or piece of paper included with the keys and include this label inside the plastic ziploc bag. This way our office will be able to review the keys and the Tenant information included within the bag, and then double check the information if later questioned or needing review. This is also helpful if you have a friend or family member dropping off the key set on your behalf.
Step 5. Wait to receive the key deposit refund.
More information on the key deposit refund below.
KEY DEPOSIT REFUND
Note - key deposits are not refunded immediately. The collection of these funds must be coordinated between yourself and the Suite Owner.
Your key deposit has been delivered to your Suite Owner. This means the Suite Owner will be able to refund your key deposit directly.
Suite Cleaning
Reminder, as per the lease agreement, the current Tenant is required to regularly clean the suite and clean the suite before the end date of their lease agreement.
It is expected that all Tenants leave their suites in a good clean condition.
Should the Tenant not leave their suite in a good clean condition, then the Tenant may be billed for additional cleaning services.
SUITE INSPECTIONS
All suites will be inspected after August 27 at 2pm to ensure all Tenants have vacated the suites.
Should a Tenant be found within the suite past this date / time, the Tenant may be charged for additional cost of cleaning, storage, rent, and may be forcibly evicted at the Tenant's cost.
Suites will be inspected multiple times at random during the day and night after August 27 at 2pm.
DAMAGES
We remind all Tenants to take photos of the suite before they vacate on August 27th.
Suite Owners will have the ability to review the suite after the move-out date and additional inspections of the suite will take place after the move-out date. These inspections may reveal damages or other items which the Suite Owner would like to charge back to the Tenant through the Landlord and Tenant Board.
Suite Owners can now seek collection for such damages for up to 1-year from the end date of the lease agreement.
We encourage all Tenants to keep documents or reports of damages that may still exist within the suite (new or old) at the time you vacate the suite. This way, you will better protect and represent yourself should your Suite Owner attempt to collect for damages incorrectly.