Move-In Day Info - September
Hello
Move-in day is scheduled for September 1st.
Please review items below to learn more about your move-in day and what to expect this September.
Important Topics
Move-In Time, Date + Location
What To Bring + What To Expect
Key Collection Hours
What’s Next?
Move-In Time + Date + Location
Move-In Day is scheduled for as early as September 1st.
Key collection will begin at 9 am and end at 6 pm.
Hours During Move-In Week
Sunday Sept 1st: 9 am - 6 pm
Monday Sept 2nd: CLOSED For Labour Day
Tuesday Sept 3rd: 11 am - 4 pm
Wednesday Sept 4th: 11 am - 4 pm
Thursday Sept 5th: 11 am - 4 pm
Friday Sept 6th: 11 am - 4 pm
Tenants are instructed to collect their keys directly at Sage Kingston
652 Princess Street, Kingston on their scheduled move-in day.
Keys will be available in one of two locations:
Location 1: Sage Kingston Lobby - 652 Princess St, Kingston, ON - lobby.
Requirements: All lease items and payments including first month’s rent must be completed. Tenants will be informed of any outstanding items prior to their move-in date.
Location 2: Sage Kingston Office - 652 Princess St, Kingston, ON - unit 112 (entrance facing Princess Street)
Requirements: If there are still outstanding lease items which may include first month’s rent payment, and/or insurance. Tenants will be informed of any outstanding items prior to their move-in date.
Debit terminal will be available for payment.
Location 1:
Lobby
Location 2:
Office
Once the Tenant has collected their key package, they can continue to the elevators and to their suite.
Staff will be onsite at either locations to offer assistance and help our new Sage Tenants.
What To Bring + What To Expect
Please bring your government issued photo ID
Accepted forms of ID include:
- Driver’s Licence
- Passports
- Resident Cards
Non-accepted forms of ID
- Health Cards
- Student Cards
- Work ID Cards
Tenant’s collecting keys at Sage Kingston may expect to see a long but fast moving line.
Tenants who have complete lease items will be able to simply show their ID and collect their keys at location 1. A majority of Tenants have complete lease items.
Tenants who have incomplete lease items must complete these items before keys can be collected. Tenants with incomplete lease items may expect a delay. This may affect approximately 15% of all new Tenants. We encourage all new Tenants to complete all outstanding items to avoid delays on their move-in day.
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Sage Living staff will first ask to review your government issued photo ID.
Staff will compare the ID to your person and the Tenant name on file.
Once we confirm your identity, Staff will provide you with your new key package.
The key package will include a QR code. The QR code will direct Tenants to a link with helpful resources offered by Sage Living.
Tenants can then use the key to access their suite and begin moving into their brand new Sage suite. Please keep in mind that elevators and parking spaces for the purpose of moving into the building cannot be scheduled.
We encourage all Tenants to share the elevator and to the best of their abilities while also abiding by government social distancing guidelines.
Key Collection Hours
Key collection hours will begin September 1st at 9am and end at 5pm.
If you are collecting keys after September 1st - Tenants must collect their key sets within office hours at the Sage Office located in unit 112 on the ground floor of the building. Entrance to the office is facing Princess Street.
REMINDER - THE SAGE OFFICE AND KEY COLLECTION IS NOT AVAILABLE ON MONDAY SEPTEMBER 2nd.
Regular Office Hours After Move-In Week Follow This Typical Schedule:
Monday 11 am - 4 pm
Tuesday 11 am - 4 pm
Wednesday 11 am - 4 pm
Thursday 11 am - 4 pm
Friday 11 am - 4 pm
If you cannot collect your keys on your move-in day, or cannot collect keys within office hours, you may choose to authorize a friend or family member as someone who can pick up keys on your behalf within office hours.
To authorize someone as a person who is able to collect your keys, please complete the following steps:
1. Before August 30th, please email moving@sagekingston.ca and provide the name of the person picking up your keys.
Please include the name, email and phone number of the person picking up keys on your behalf. Please also remind that person to bring their government issued photo ID when visiting our office. Government issued ID’s must be reviewed before our office staff can provide keys.
2. Please instruct your authorized individual to pick up your suite keys on the move-in date or within office hours. Authorized individuals must show their government issued photo ID to receive key sets.
3. Please remind your authorized individual to check the keys immediately.
Sometimes Tenants will instruct their authorized person to collect keys to then collect keys from this person after hours.
Some keys may be brand new keys and could fail or need to be re-cut. If they are not tested during office hours by your authorized person, and the keys or lock does not work, then Tenants could experience difficulties and not be able to access their suite after hours.
If Sage is made aware of a problem concerning a miss-cut key set during office hours, we can quickly work to assist and recut or repair the problem.
What’s Next?
Please take your time to review the above information.
We understand this is a lot of information to review and you will have highly specific and potentially complex questions relating to your specific situation. We are happy to assist and answer all questions, but response time may vary as we expect a high volume of questions for new Sage Kingston Tenants.